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Returned Items Policy

If you are not totally satisfied with your DermLite product, please contact us.  We are here to help!  If you need to return an item, returned items are subject to the following terms:

  • First call 214-377-8144 for a return authorization number.
  • All products must be returned within 14 days of shipment.
  • A refund will be made for returned products less actual cost to ship the product(s) (100% refund for defective or incorrect items).
  • Products must be returned in new and unused condition and must include any and all product packaging, instruction manuals, and accessories.
  • Refunds will be applied as a credit to the credit card or PayPal account used for purchase.
  • Use proper packaging to prevent damage to the box and product during return shipment.
  • We recommend that you insure the package
  • Please include a copy of the packing slip with the return and state the reason for the return.

Return items to:

DermLite Store c/o Dermitech

13500 Midway Road

Suite 312

Dallas, TX 75244-5136

Phone:  214-377-8144

Fax: 214-414-2533