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Returned Items Policy

If you are not totally satisfied with your DermLite product, please contact us.  We are here to help!  If you need to return an item, returned items are subject to the following terms:

  • First call 214-377-8144 for a return authorization.
  • All products must be returned within 14 days of delivery.
  • A refund will be made for returned products less actual cost to ship the product(s).  A 100% refund or replacement will be made for defective or incorrect items.
  • Products must be returned in new and unused condition and must include all product packaging, instruction manuals, and accessories.
  • Refunds will be applied as a credit to the credit card or PayPal account used for purchase.
  • Use proper packaging to prevent damage to the box and product during return shipment.
  • We recommend that you insure the package
  • Please include a copy of the packing slip with the return and state the reason for the return.

Return items to:

DermLite Store c/o Dermitech

14330 Midway Road

Suite 229

Dallas, TX 75244-3514

Phone:  214-377-8144

Fax: 214-414-2533